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Susan Helwig

Susan G Helwig Ins Agcy Inc
(386) 312-1002
836 S Moody Road
Palatka, FL 32177-8414

Red Brick building near the entrance to Wal-Mart on Moody Road.

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About Me

I have been a Florida resident most of my life. I worked for State Farm operations and received my BS degree from Florida Southern college while working full-time. I have been an agent in Palatka  for twenty years. I love the small town feel of Putnam County and enjoy our community so much. I am a member of the Putnam Chamber of Commerce. I also volunteer for Feed the Need of Putnam County, Inc. This is a non-profit that feeds school children on the weekends during the school year. I also like to support several charities in our community. My husband Jack is the secretary for the Azalea City Kiwanis. Outside of work, I spend my time enjoying the beautiful weather that Florida has to offer. I also travel to Washington State to visit my Grandchildren.

I opened my State Farm agency in July 2001 and I am so thankful for the warm welcome and support that I have received in Putnam County. My team and I realize that insurance is not a one size fits all and we are dedicated to making sure we provide customers with car insurance, home insurance, renters insurance, commercial business insurance, life insurance and health insurance.  Oh, and don’t forget we also do boat insurance, recreational vehicles too.  We are the office that wants to make sure we help you with cost effective options for your family.  We know that affordability is important but it is also important to choose an office that will explain what you are buying.  We want to make sure above all that we are meeting YOUR needs. 

We can also help all over the state of Florida for those of you that are comfortable in the virtual world of text, email, fax and virtual meetings.

If you are in the area, please stop by and meet my incredible team and receive an insurance quote. We appreciate our customers and work hard for them.

New to the area: My team and I can help with state to state transfers and relocating your auto insurance, homeowners insurance and renters insurance. We are a pet friendly office.

We are an office that cares about our customers and their family.   So if that is what you are looking for, we are here for you, in person, on the phone, through text, email and virtually. Our office will work hard to meet your expectations.

 
Products

Insurance Products Offered

Auto, Home, Property, Business, Life, Health, Pet

Other Products Offered

Banking, Home Loans, Mutual Funds, Annuities

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Office Hours
Mon-Fri
9am - 12pm
1pm - 5pm
Sat-Sun
Closed
After Hours by Appointment
Call us 24 hours a day!
 
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836 S Moody Road
Palatka, FL 32177-8414
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Languages:

English, Spanish
 
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My staff is licensed and dedicated to making sure our State Farm customers are helped with friendly and professional services. We hope that our office and staff make customers comfortable and relaxed when dealing with decisions concerning their insurance and financial services needs.
Kimberly Bradford State Farm Agent Team Member

Kimberly Bradford

Agent's Executive Assistant

Kim is licensed for Property and Casualty as well as Life and Health Insurance.  She has been with our agency since 2001.  Kim truly enjoys providing protection for our customers as she has grown to know them well.  Kim is devoted to serving the Lord.  She and her daughter are amazing singers.  Kim is also the pianist for their church.  Kim and Jason, her husband have raised 3 great children and love their community.

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Jack Helwig, IV State Farm Agent Team Member

Jack Helwig, IV

Agent's Executive Assistant

Jack has been married to Susan for 28 years.   He has his 220 and 215 licenses.  He handles most of our Homeowner Insurance questions.  He is the Secretary for the Azalea City Kiwanis and is active in our community.

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Ashley Williams State Farm Agent Team Member

Ashley Williams

Agent's Executive Assistant

Ashley has her 440 & 215 license. She has been with our office since 2018.  She also has five years experience in retail management and two years of customer service.  Ashley ( we call her Willy)  is talented in the DIY projects arena and if she is in town, she is in a home improvement store.  Her tender heart makes her the ultimate animal lover and protector.  Ashley enjoys time with Tucker, her husband and all of her four legged family. 

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Tamoa Arroyo State Farm Agent Team Member

Tamoa Arroyo

I was born in Puerto Rico. Living in Puerto Rico and New York allowed me to become bilingual and resilient. Life brought me to Florida where I joined an agency with an amazing team. If you visit our office, you will see my red lipstick on a genuine smile. I love to spending time with friends and family. My blessing is quality time with the ones I love.
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Ashley Tillis State Farm Agent Team Member

Ashley Tillis

Office Manager

We are very pleased that in 2018, Ashley came back to our office.  Her many talents made her the right choice to take over the Office Manager’s position.  Ashley did work from 2008 until 2015 in our office.  She is 220 and 215 license and has an exceptional ability to help our customers with what they need.  Ashley works tirelessly to make sure our office runs smooth.  She is devoted to her church and her family.  Ashley and her husband, Jason like to be on the water.  They have a large family including their nephew, Braden.  We are lucky to have her back and in charge.

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