State Farm® Insurance Agent Susan Helwig

"They are always friendly when I go in."

"So best experience I’ve EVER had, Susan helwig Rocks at customer service she has taken very good care of my family for over 10 years now and ANYTIME I have ever called her she doesn’t hesitate to call me right back even called me on the weekend when she wasn’t feeling well talk about customer service sorry but you won’t get this anywhere else! Thank you Susan for all you have done for us❤️"

"Lacey had all the answers to help me decide on the best coverage at the best price."

"I was in a very bad situation with a narrow window to obtain coverage on my vehicle. Working with Lacey was so easy. I am completely happy with the results and wish to tell her what a pleasure it was and how very quickly she was able to take care of me. Thank you"

"Lacey was so helpful and kind. Thank you so much"

"The team, Miss Hellwig has at her office is totally awesome. Help me get the right coverage at the right price and answers all my questions and explains the answers to me."

"Lacey is AMAZING!!! She helped me get my auto policy lowered and then she took the initiative to ask about my home policy. She got me a rate more than half of what I was paying! She is the best in the business and truly cares about her clients!"

"⭐⭐⭐⭐⭐ I can't say enough good things about the Susan Helwig State Farm Agency! From the moment I walked in, I felt like more than just a customer—I felt like family. Susan and her team are incredibly knowledgeable and genuinely care about finding the best solutions for your insurance needs. Whether you're looking for auto, home, or life insurance, they take the time to explain everything in detail, ensuring you feel confident in your decisions. They are always responsive, professional, and go above and beyond to make sure you're well taken care of. I've been with other agencies in the past, but none compare to the outstanding service and personal attention I receive here. If you're looking for a reliable, trustworthy, and friendly insurance agency, look no further than Susan Helwig State Farm. They truly are the best!"

"I have been with Susan's office for 15+ years. Great service, wonderful staff and alway willing to help whem needed. Couldn't ask for a better place! A big thank you to Susan and her crew for all you do ❤️"

"I have had policies with Susan for a while now and I can truly say she cares about her customers. She goes above and beyond so if you want an agent who will have your back, she's your go-to."

"Couldn't ask for a better Agent and team!!!! Thank you, thank you for all you do for my husband and I ♡♡♡"

"Susan Helwig is old school State Farm. The kind of agency service that the company used to provide still exists. Truly a good neighbor. It costs a little more to be insured by State Farm, but it’s a superior company and this little agency is crushing it. Susan, Jack, and everyone in this office genuinely care about their clients. I live in Tampa Bay and chose this agency above all others. Insure my jewelry, multiple homes and cars, and life. Yes, please. She’s earned my loyalty and I highly recommend her agency."

"I’ve been with this company for 5 years now. they quoted me a price and I’ve been paying it since then. Well this year I get a quote for 6 months pay half and go to pay the other half and they tell me sorry we messed up you owe us an extra 200$ on top of your bill that’s 500$.Excuse me: If you tell a customer a price that should be the end. They messed up and that’s not my fault. I was basically told they are doing me a favor by not back charging me two years for a discount they gave me and It’s my choice to go to a different agent 😤 The bill for 3 months.. all I was asking was to finish out my policy with the amount I was given and then I would pay what ever. I then tell her I’m leaving a google review and she tells me she is getting her lawyer on me. For what y’all’s mistake. I then find out a girl I don’t even know was on my policy as a known driver in my home and that’s how I was getting the discount. I was never informed about anything. I found the person online and she’s been paying her own and apparently Susan’s office reached out to her to see if she knew me. Sure didn’t.. It won’t stop here. Look at my post on Facebook and see all the people they are doing wrong!!"

"Lacey Sheridan went above and beyond to help me handle my account while I was out of town. It’s a pleasure to speak with her every time I call."

"Lacey was very easy to work with and extremely helpful in finding us the best policy- with the best price- for us! She was so kind and made the entire process quick and easy. :-)"

"Great service as usual!"

"Lacey was phenomenal to work with! She responded in a timely manner and was so easy to work with! She also found me huge savings , it was a pleasure doing business with her ! Anyone who is looking for help with insurance be sure to reach out to her!"

"The insurance office is always very clean being customer service there is excellent they offer you a wide variety of choices with different companies to buy insurance from at a very competitive price I had never been there before I went with a friend of mine and I was so impressed that I'm changing my insurance over to them I think everybody should visit or at least call and compare prices of their insurance plans I guarantee you that you will be happily surprised"

"Always straight with me."

"The best"

"Fast friendly"

"All were very nice"

"Was highly dissatisfied with my experience here. Had different monthly payments that they could only explain as oh different policies, rude staff actually just Natasha was rude, susan wouldn't return phone calls to stop escalations and just not worth the stress."

"Natasha was excellent in getting my husband & I set up with a new policy with State Farm. She was friendly, efficient, and very helpful. Happy to work with someone with such great customer service! Thanks Natasha!"

"Susan Helwig’s Staff Always responses promptly to answer my questions and when I question rate increases, they always do their best to get to the bottom of the situation. Thank you for your great help."